Shipping Policy

Effective Date: January 16, 2025

Thank you for choosing PureXSSNest for your shopping needs. This Shipping Policy outlines the terms and conditions related to the shipment of products purchased through our website purexssnest.com. By placing an order with us, you agree to the terms of this policy.

1. Shipping Methods and Costs

We offer a variety of shipping options to accommodate your needs. The available shipping methods and costs will be displayed during checkout based on the destination, weight, and size of your order.

      • Standard Shipping: Delivery typically within 5-7 business days.
      • Expedited Shipping: Delivery typically within 2-3 business days.
      • Overnight Shipping: For next-day delivery, available for orders placed before 2:00 PM EST (business days only).

The shipping cost for your order will be calculated at checkout, and the total will include product prices, applicable sales tax, and shipping fees.

2. Order Processing Time

      • Order Processing: Once your order is placed, we will process it within 1-2 business days (excluding weekends and holidays). You will receive an order confirmation email once your order is received and another email with tracking information once the order has shipped.

      • Delayed Processing: Please note that in the event of high order volumes, public holidays, or other unexpected circumstances, processing times may be delayed. We will notify you if this happens.

3. Shipping Restrictions

      • Domestic Shipping: We currently ship to U.S. addresses only, including P.O. Boxes, military addresses (APO/FPO/DPO), and U.S. territories.

      • International Shipping: At this time, we do not offer international shipping. We are working on expanding our shipping options to other countries in the future.

      • Shipping to P.O. Boxes: We can ship to P.O. Boxes within the United States. Please ensure that the P.O. Box address is complete to avoid shipping delays.

4. Delivery Times

      • Estimated Delivery: Delivery times depend on the shipping method chosen and the destination of your order. Delivery timeframes are estimates and can vary based on factors like the shipping carrier, weather conditions, and product availability.

        • Standard Shipping: Typically arrives within 5-7 business days.
        • Expedited Shipping: Typically arrives within 2-3 business days.
        • Overnight Shipping: Next-day delivery for orders placed before 2:00 PM EST on business days.

      • Tracking: Once your order has shipped, you will receive an email with a tracking number. You can track your shipment online using this number.

      • Shipping Delays: While we strive to ensure timely delivery, PureXSSNest is not responsible for delays caused by shipping carriers, weather conditions, or other factors beyond our control.

5. Shipping Charges

      • Shipping Costs: Shipping charges are based on the weight of your order, shipping destination, and the selected shipping method. The total shipping cost will be calculated and displayed at checkout before you confirm your order.

      • Free Shipping Offers: Occasionally, we offer free shipping promotions. These offers are typically subject to specific conditions, such as a minimum order value or limited-time offers. Free shipping is available for Standard Shipping within the U.S. unless otherwise stated.

6. Order Issues

      • Incorrect Address: Please ensure that the shipping address provided during checkout is accurate. We are not responsible for delays or non-delivery due to incorrect address details. If you notice an error after placing your order, please contact us immediately, and we will do our best to assist you in correcting the information before the order is shipped.

      • Missing or Lost Packages: If your package is marked as delivered, but you haven’t received it, please check with your neighbors or the local carrier office. In case of a lost package, please contact us within 5 business days from the estimated delivery date. We will work with the carrier to investigate the issue.

      • Damaged Items: If your items arrive damaged or defective, please contact us within 5 business days of receipt. We will work with you to process a return or exchange as quickly as possible. Please refer to our Refund and Returns Policy for further details.

7. Order Tracking

Once your order has shipped, you will receive an email notification with the tracking number. You can use this tracking number to check the status of your order on the respective carrier’s website. If you have any questions or concerns about tracking your order, please don’t hesitate to contact us.

8. Changes to Shipping Policy

We reserve the right to modify or update this Shipping Policy at any time. All changes will be reflected on this page, and the Effective Date will be updated accordingly. We encourage you to review this policy periodically to stay informed about our shipping practices.

9. Contact Us

If you have any questions or concerns regarding shipping, please contact us:

      • Email: contact@purexssnest.com
      • Phone: (843) 928-3426
      • Address: 8223 Halfway Creek Rd, Jamestown, South Carolina (SC), 29453, United States

Thank you for choosing PureXSSNest! We are committed to providing you with the best shopping experience and ensuring your orders are delivered as quickly and efficiently as possible.